We Can’t Settle for Satisfied Customers
When you walk into a store, would it be fair to say you expect the customer service to just be
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6/14 ENGAGE Workbook
Here are ten resolutions to make when you awake in the morning. They are Just for One Day. Think of
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“The Obstacle is the Way” by Ryan Holiday
    What a great book for achieving your dreams. What a great thought process as well. Think about that,
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“The Power of Positive Thinking” by Norman Vincent Peale
Every morning we wake up and have a choice. We can choose to be happy or unhappy. It truly is
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Scroll 5
I will live this day as if it is my last. In marketing, you must always be on the cutting
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“The Essence of Success” by Earl Nightingale
Earl Nightingale may be my favorite new author. He has a way of explaining so quickly and intelligently that you
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5/9/2017 ENGAGE Workbook
The Scroll Marked V I will live this day as if it is my last. I will live this day
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“The Company You Keep” by Chris Himel
While this isn’t a book summary, I felt it had to be inputted into this chapter. It’s a collection of information
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“Cultivating an Unshakable Character” by Jim Rohn
Another masterpiece by Jim Rohn, this book will give you a ton of insights on developing great character. In the
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“How to Stop Worrying and Start Living” by Dale Carnegie
Why there isn’t more content on worrying, I’ll never know. This is a topic that leads to serious illness and
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“The Obstacle is the Way” by Ryan Holiday
What a great book for achieving your dreams. What a great thought process as well. Think about that, the obstacle
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“Change Your Thoughts, Change Your Life” by Wayne Dryer
This is an incredible book by Wayne Dyer. It’s a detailed summary of theTao Te Ching by Lao Tzu. Mr.
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“Think and Grow Rich” by Napoleon Hill – Persistence
Upon interviewing over 500 of the most successful people on earth, Napoleon Hill discovered one trait that was shared by
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“Musts vs Shoulds” from Tony Robbins
While this isn’t a book summary, I’ve seen countless videos, read many books of TR’s books and attended seminars where
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“The Secret” by Rhonda Byrne
This is the one that started it all. This is the one that brought the Law of Attraction to the
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